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常見問題

  • 送貨資訊

    以下條款適用於閣下所訂購之產品的運送:

    香港地區:
    • 每次惠顧滿HK$600.00以下，均需另外繳付HK$30.00的送貨費。
    • 凡惠顧滿HK$600.00或以上，本公司將提供免費送貨服務（只限香港）。
    • 香港地區: 送貨只限商業

    其他注意事項
    • 訂購時請填上有效之送貨地址及電話號碼。
    • 本網會於確認訂單後之三個工作天內安排付運。 惟這將受到產品供應所限制。 閣下將會收到本網之電郵通知預計送貨日期。
    • 在一般情況下，產品會在本網確認訂單後之五個工作天內送達 ( 不包括星期六、日 )。 在公眾假期前後可能需要較長之運送時間。 本網不會對由海關或其他之原因所造成之延誤負責
    • 除非閣下在收貨即日通知本網，否則該產品將視作以良好狀況送達閣下。
    • 閣下所訂購之產品會受所送遞之國家之入口條例所限制， 閣下同意遵守所有適用之入口條例。 閣下明白對所訂購產品之入口條例或限制會因時間而改變
     

    Delivery Information

    The following terms apply to the delivery of the products you have ordered:

    For Hong Kong:
    • Every time you spend below HK$600.00, you will be required to pay a delivery fee of HK$30.00.
    • Any purchase of HK$600.00 or above, our company will provide free delivery service (Hong Kong only).
    • For Hong Kong: Delivery is only for business

    Other considerations
    • Please fill in a valid delivery address and phone number when ordering.
    • This website will arrange the delivery within three working days after the order is confirmed. However, this will be subject to product supply restrictions. You will receive an email from this website to notify the estimated delivery date.
    • Under normal circumstances, the product will be delivered within five working days after the order is confirmed on this website (excluding Saturdays and Sundays). It may take a long time before and after public holidays. This website will not be affected by customs or other Responsible for the delay caused by the reason.
    • Unless you notify us on the day of receipt, the product will be deemed to have been delivered to you in good condition.
    • The products you order will be restricted by the import regulations of the country you are delivering to. You agree to abide by all applicable import regulations. You understand that the import regulations or restrictions on the products you order will change over time.

  • 退換貨條款

    有經本網之網頁購買之產品之退換必需遵守以下條款
    • 除了外盒及包裝外，所有損壞或錯誤運送之產品 ( 除非由顧客所導致 ) 均可經本網確認後，在送貨日後七個工作天內 ( 根據本網之送貨紀錄 ) 安排退換。在這情況下，顧客須安排退貨及承擔運費

    不可退換的產品

    以下產品不能退換:
    • 產品已經開封或曾被使用
    • 產品並未保持完好包裝、已受破壞、損毀或不完整
    • 減價或清貨之產品
    • 任何並非於本網網上購物所得之產品
    • 產品收貨期已超過七天才退回本網之產品
    • 因顧客之疏忽而導致過期、損壞或錯送之產品

    退款
    • 所有不可退換的產品均不會安排退款。 被退回本網之不可退換產品將視為被顧客所放棄，而這會被視為顧客授權本網將該產品棄置, 顧客不可事後追究。
    • 顧客只會被退回產品之價格。 運送等其它費用均不會退回。
    • 不能送遞之產品將不會再送遞而這訂單會被視為被顧客取消，同時，本網只會退回經扣除運費及其他相關費用，包括行政處理費(約相等於產品價格之百分之十五)後之產品價格

    Return and Exchange Policy

    The return and exchange of products purchased through this website must comply with the following terms:
    • Except for the outer box and packaging, all damaged or incorrectly shipped products (unless caused by the customer) can be returned and exchanged within seven working days after the delivery date (according to the delivery record of this website) after confirmation by this website. In this case, the customer must arrange the return and bear the freight.

    Non-returnable products

    The following products cannot be returned:
    • The product has been opened or has been used.
    • The product has not been well packaged, has been damaged, damaged or incomplete.
    • Products with reduced price or clearance.
    • Any product not purchased from this website.
    • Products returned to this website only after the product receipt period has exceeded 7 days.
    • Products that have expired, been damaged or sent by mistake due to the negligence of the customer.

    Refund
    • All non-returnable products will not be refunded. Non-returnable products returned to this website will be deemed to have been abandoned by the customer, and this will be regarded as the customer authorizing this website to discard the product, and the customer cannot be held accountable afterwards.
    • Customers will only be returned the price of the product. Shipping and other costs will not be refunded.
    • Products that cannot be delivered will not be delivered again and the order will be deemed cancelled by the customer. At the same time, this website will only refund after deduction of shipping and other related costs, including administrative processing fees.

  • 網上購物條款及細則

    如何完成網上訂單 (當裝了裝上購物須加上)
     
    • 如果您還未註冊Lead Aussie 網上帳戶，請點擊頁面左上方（或最下方）的「我的帳戶」完成帳戶註冊。註冊完成之後可以在登入「我的帳戶」後查看帳戶資訊，您可以在此更改帳戶資訊，也可以查詢您的網上購物記錄。
    • 當您選擇好了想購買的商品及數量，請點擊LA 產品連結內「加入購物車」。
    • 您可以於隨時回點擊「購物車」檢查您購買的商品。更可以隨時在您下單之前更改購物車裡的數量或添加刪除商品。
    • 完成購物後，請點擊「前往結帳」按鈕，然後按照付款流程進行支付。
    • 如果您想查詢您訂單的狀態，登陸您的網上個人帳戶後，在左上方（或最下方）點擊「我的帳戶」「訂單」，可以查詢訂單狀態。 或致電本公司2812 2218 / 2812 2249 查詢到貨時間。
     

    Online Shopping Terms and Conditions

    How to complete an online order?
    • If you have not registered a Lead Aussie online account, please click "My Account" at the top left (or bottom) of the page to complete the account registration. After registration, you can check your account information after logging in to "My Account". You can change your account information here, or check your online shopping records.
    • When you have selected the product and quantity you want to buy, please click "Add to Cart" in the product link.
    • You can click on the "shopping cart" at any time to check the goods you have purchased. You can also change the quantity in the shopping cart or add or delete items at any time before you place an order.
    • After you have finished shopping, please click the "Go to checkout" button, and then follow the payment process to make the payment.
    • If you want to check the status of your order, log in to your online personal account and click "My Account" and "Orders" at the top left (or bottom) to check the status of your order. Or call our company 2812 2218 or 2812 2249 to check the arrival time.

  • 訂單狀態

  • 備註

  • 預防網上詐騙

  • 價格

  • 產品的保質期

  • 支付方式

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  • 免責聲明

    • 此網站之內容是在基於現有資料的提供，並會於沒有任何通知的情況下作出更改。
    • 進入這網站可能會受互聯網交通、錯誤資料傳送及通訊延誤所影響。本網恕不保證從本網站下載或上載至本網站的資料之安全性或不受電腦病毒所影響。 對於因登入本網站而導致的任何資料上之損失或對其器材或財產上之損失，本網恕不負責。

    Disclaimer

    • The content of this website is based on existing information and will be changed without any notice.
    • Access to this website may be affected by Internet traffic, incorrect data transmission and communication delays. This website does not guarantee the safety of the data downloaded from or uploaded to this website or that it will not be affected by computer viruses. For logging in to this website This website is not responsible for any loss of information or damage to its equipment or property caused by the website.